Company Profile:
At CAVA we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

· Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.

· Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.

· Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.

· Passion for Positivity: We greet each day with warmth and possibility.

· Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

The Ops Services Learning + Development team is responsible for finding ways to make lives easier for Team Members at CAVA. We do this through leader led coaching and training, on the job training, and digital experiences through our Learning Management System (LMS).

The Role

The Sr. Manager, Field Training is responsible for all restaurant manager development programs (Cava Academy). They will own the creation of materials, supporting media, content maintenance, and program administration.

CAVA Academy is Cava’s manager and station trainer development program. It includes basic training for both internal and external hires in all manager roles, the station training program and career development.

In addition to leading the Academy program, the Sr. Manager will build a robust Field Training program, hiring and developing Regional Field Trainers. This program will support the successful roll out of CAVA’s Key Initiatives.

What You’ll Do:

· Own the CAVA Academy program which includes all manager + station trainer development

· Certify newly promoted CAVA Academy GMs

· Prioritize the development of internal talent through the manager career path.

· Support manager development through regular learning sessions with field leaders

· Spend time in restaurants with managers to share their experiences and make training recommendations

· Manage the creation and updating of learning materials both in print and digital

· Hire, train, and develop a team of Regional Field Trainers to support training execution of CAVA’s Key Initiatives

· Develop and execute an accountability plan to ensure Academy restaurants are operating to program standards.

· Lead strategy of field training initiatives (ex. menu rollouts, culture change campaigns, key initiative roll outs)

· Build and send Partner with Ops Analytics to develop rebust reporting on all field training initiatives

· Support restaurant operations by quickly responding to support email tickets from restaurants requesting assistance during restaurant hours

· Collect, analyze, and report on learner feedback to support the continuous improvement of L+D programs

Qualifications:

· Two Four or more years in a training manager or field leader role in a restaurant environment

· Experience with Microsoft Office PowerPoint, Excel and Word

· Experience analyzing data and making recommendations

· Professional presence in a corporate environment

· Highly organized and skilled in project management

· Ability to work on multiple projects with quick turnaround times

· Excellent verbal and written communication skills

· A passion for food, people and storytelling

We foster a culture built on five core values:

· Positivity – Every one of us can change someone’s day for the better.

· Transparency –We use transparency to help us make decisions through open dialogue

· Humility – We can always find ways to improve.

· Fanaticism – We are passionate about the opportunity to turn every guest into a fanatic.

· Thoughtfulness –We go above and beyond for our guests, our teams and communities.