ID

2025-23553

Category

Technology

Position Type

Full Time

Location : Location

US-TX-Coppell

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

As the Manager II, Engineering at BHN, you'll lead a newly formed, strategically vital team responsible for the Developer Experience platform. This role requires a versatile engineering leader with a broad technical background, not solely specialized in developer tools, to oversee and mature our developer-focused ecosystem. Your team is pivotal in centralizing and enhancing how we expose APIs, SDKs, widgets, and developer tools, both internally and externally. This platform serves as the central hub for developers and partners to access, integrate, and innovate with BHN's extensive digital product offerings.

Your responsibilities involve defining and executing both short-term and long-term technical strategies, overseeing high- and low-level design processes, and guiding the evolution of the platform. You'll lead a team of approximately eight engineers, collaborating closely with cross-functional stakeholders, including principal engineers and product managers, to create a cohesive, scalable, and user-friendly developer ecosystem.

Initially, your focus will be on external-facing capabilities, expanding our platform to accommodate new partnerships and developer communities, while simultaneously ensuring seamless internal adoption to drive innovation throughout BHN.

Why Join Us?

• Build and shape a critical new team, laying the foundation of Blackhawk's Developer Experience platform.
• Lead the strategic expansion of our API ecosystem, enabling smoother integrations for major partners and developers.
• Collaborate cross-functionally in a dynamic, agile environment that values innovation, rapid learning, and continuous improvement.
• Gain deep expertise in diverse technical areas such as API gateways, SDKs, microservices, infrastructure provisioning, and developer-centric tooling.
• Join a supportive, innovative culture committed to technical excellence and collaboration.

Why We Want to Work with You?

• You have significant experience managing engineering teams and developing comprehensive API-based applications and platforms.
• Your broad technical background and hands-on development experience enable you to mentor and guide your team effectively through diverse technical challenges.
• You possess a strategic mindset, capable of envisioning and implementing scalable solutions aligned with business objectives.
• You're skilled at collaborating with product teams and principal engineers, proactively driving cross-functional alignment and meeting stakeholder needs.
• Your leadership fosters accountability, agility, and a relentless focus on delivering high-quality, impactful software solutions.

• Lead by example, demonstrating hands-on engagement with the processes and practices you establish.

• Define and own the technical roadmap for the Developer Experience platform.

• Manage and develop a high-performing engineering team focused on delivering highly available, scalable, and reliable solutions in the payments and developer ecosystem.

• Collaborate closely with stakeholders, providing strategic technical advice and making informed decisions in a rapidly changing environment.

• Continuously identify and implement improvements in technology, applications, and processes, while mentoring team members to enhance their skills.

• Prioritize and address technical debt proactively, ensuring platforms and applications remain aligned with current industry standards.

• Identify, evaluate, and implement tools and platforms to minimize technical debt and enhance productivity.

• Foster a customer-centric mindset within the team, ensuring products are built with exceptional usability and service quality.

• Lead recruitment efforts to attract and retain top-tier engineering talent.

• Inspire, motivate, and earn the respect of your team, promoting a culture of technical excellence and collaboration.

• Work cross-functionally to ensure alignment of technical strategies and software development practices across the organization.

• Uphold software quality standards through practices such as test-driven development, unit testing, and pair programming.

• 8+ years of relevant hands-on technical management experience, leading software developers, architects, or systems administrators.

• Proven track record of successfully leading complex, cross-functional software projects from inception through delivery.

• Strong distributed systems and architecture knowledge, with extensive experience in multi-tiered systems.

• Proficiency in one or more programming languages such as Java, C++, Ruby, or Python.

• Demonstrated experience leading and managing multiple agile (scrum) teams.

• Hands-on experience conducting technical deep dives, design reviews, and architecture discussions.

• Exceptional problem-solving, analytical, and critical-thinking abilities.

• Strong interpersonal communication skills, with the ability to effectively collaborate and build relationships in a diverse, cross-functional team environment.

• Excellent leadership capabilities, with a proven ability to motivate, mentor, and inspire technical teams.

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2025, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

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