ID

2026-26301

Category

Technology

Position Type

Full Time

Location : Location

UK-Hertfordshire-Hemel Hempstead

At Blackhawk Network (BHN), we’re shaping the future of branded payments - powering reward, incentive, and loyalty solutions across 28 countries and 400,000+ consumer touchpoints. From digital gift cards and eGifts to global employee rewards and customer acquisition tools, our platforms deliver meaningful value to clients and their customers alike. Learn more at BHN.com

Learn more at BHN.com

An opportunity for an experienced Associate Product Manager to support the development and evolution of our EMEA Prepaid Card products for the next 12 months.

The role is pivotal in coordinating between product implementation and engineering teams to deliver a scalable, high-performance platform capable of supporting e-money regulated products.

Product Strategy and Planning:

• Contribute to roadmap development and maintain documentation under the guidance of senior product leaders
• Support prioritisation discussions by preparing data and analysis
• Prepare business cases and gathering inputs from stakeholders

Agile Delivery and Scrum Support

• Lead in agile ceremonies and support backlog refinement activities
• Write clear epics, user stories, and acceptance criteria that articulate requirements and business value
• Maintain and prioritise the product backlog, ensuring a well-defined pipeline of work
• Remove blockers, track sprint velocity, and report on delivery metrics

Platform Development

• Support engineering teams by ensuring requirements are well documented and understood
• Translate business requirements into user stories and coordinate with engineering and design teams
• Support multi-market releases by coordinating localisation inputs and testing activities
• Assist in tracking technical debt and preparing release documentation

Stakeholder Management

• Support requirement gathering and prepare internal documentation for client-facing teams
• Work closely with internal teams to gather inputs and share updates under Product Implementation Manager
• Work closely with internal teams to prepare materials that support product updates and stakeholder alignment

Regulatory & Compliance Alignment

• Ensure products meet e-money regulations, KYC standards, AML rules, and scheme mandates by coordinating with Legal and Compliance
• Work closely with internal teams to apply regulatory changes (e.g., PSD2/PSD3 updates, safeguarding, SCA, scheme bulletins).

Qualifications (Required)

• Experience contributing to agile/scrum teams
• Strong capability writing epics, user stories, and acceptance criteria
• Familiarity with APIs and software development processes
• Exposure to roadmap planning and product development processes
• Strong communication skills and ability to collaborate across teams
• Ability to analyse data and summarise insights for internal teams
• Comfortable collaborating with distributed teams
• Well organised with strong attention to detail

Experience (Preferred)

• 1+ year product experience, ideally in payments, prepaid, or fintech
• Familiarity with e-money regulations and compliance processes
• Exposure to regulatory frameworks such as PSD2 and AML controls

Work-Life Balance: 25 days annual leave plus appreciation days, birthday time off, and volunteering leave.

Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests.

Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards.

Flexibility & Engagement: Hybrid or remote working, office group activities, and wellbeing support.

Recognition: Participate in Flyers, our recognition program with financial rewards.

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